About us

Sikom – customized and platform-independent contact center solutions

The Sikom Software is a leading manufacturer of contact center solutions and automated voice applications and is one of the most innovative company in the telecommunications sector. Based on open standards, Sikom implements powerful and future-proof solutions for the optimization of communication processes in all industries. Whether Contact Center, Dialer or IVR, all products support multimodal handling as well as Unified Communications concepts ideally.

Besides numerous awards, Sikom is winner of the Sustainability Award of the German Industry in 2010. Customers of Sikom are companies such as Telekom, INTER Versicherung, Bausparkasse Schwäbisch Hall, Signal Iduna, and many companies in the utilities industry, banks, government agencies and municipalities. In addition, eight of the DAX30 companies are among our users. Founded in 1998, Sikom has approximately 45 employees and is represented nationally with offices in Heidelberg (headquarters) and Zwickau (development) and 7 more offices.

Juergen Hoffmeister
Jürgen H. Hoffmeister

Chief Executive Officer and Executive Director

Frank Heintz
Frank Heintz

Chief Technology Officer and Executive Director

Natascha Hoffmeister

Chief Executive Officer

Olaf Abbing

Chief Executiv Officer Sales

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